Big Dogg Trash Removal

Turning junk removal, cleanouts, demolition, and commercial cleanup into distinct paths customers can act on.

Big Dogg Trash Removal · Four paths into the quote process

01 · The problem

A couch pickup and a demolition project should not share the same first conversation.

Big Dogg handles a few unwanted items, whole-space cleanouts, demolition, jobsite debris, and recurring commercial work. Each job needs different context before the crew can respond usefully. A single generic form would flatten the differences that matter when the request reaches the crew.

02 · What changed

The site now separates four job-specific request routes.

The homepage now asks what needs to go, then separates quick pickups, cleanouts, demolition, and commercial work before asking for details. Services and Commercial have their own navigation destinations, while call, text-a-photo, and quote actions stay available throughout the experience.

Big Dogg cleanout form asking about the space, volume, and job photos — The cleanout path asks about the space and volume, then lets customers add photos.

03 · What we built

Four request paths

Separate routes for quick pickups, whole-space cleanouts, demolition, and commercial or recurring work.

Questions matched to the job

Cleanouts ask about space, volume, materials, and access; demolition adds structure, utility, and what-must-remain details. Every path accepts photos.

Services and coverage made explicit

Six service pages name the work, while location content identifies Rockford and eight Greater Grand Rapids communities served.

Source-aware request records

Each submission is saved with its service path, photos, original landing page, referrer, and campaign parameters before CRM or email delivery is attempted.

04 · What launched

A live service site that routes the job before asking for the details.

Six service pages Junk removal, furniture and appliance pickup, property cleanouts, construction cleanup, rental turnovers, and demolition each have a focused destination.
Four request flows Quick pickup, cleanout, demolition, and commercial forms collect the context each type of work requires.
Direct mobile actions Call, text a photo, and get-a-quote actions remain within reach for visitors who do not want the same contact path.
Named local coverage Rockford, East Grand Rapids, Kentwood, Wyoming, Walker, Grandville, Cedar Springs, Lowell, and Comstock Park are identified on the site.