Terms of Service

1. Agreement and eligibility

2. Fees, billing, and taxes

• You agree to pay the fees, usage charges, reimbursable expenses, and applicable taxes described in your order.
• Deposits and project-start payments are due before work begins unless the order provides a different schedule.
• Recurring or ongoing services are billed on the cadence shown in the order and can include a defined minimum term or notice period.
• If you authorize a recurring payment method, you authorize Leaptek or its payment provider to charge amounts due until cancellation takes effect.
• Overdue, disputed, or failed payments may pause work, publishing, integrations, support, or hosted services after reasonable notice where practical.
• Third-party charges—including domains, messaging, phone, email, AI, advertising, marketplace, fulfillment, apps, taxes, and processing fees—are not included unless expressly stated.

Published prices are planning guidance, not a binding quote. A confirmed written order controls the price, payment schedule, and included work for that engagement.

3. Project delivery

4. Customer responsibilities and acceptable use

You agree to:

• Provide timely, accurate information, approvals, feedback, access, and materials needed for the work;
• Maintain secure credentials, use individual accounts where available, and promptly report suspected compromise;
• Back up important source materials and maintain access to customer-owned domains and third-party accounts;
• Review and approve content, settings, automations, creative, listings, and changes before relying on or publishing them;
• Obtain all rights, licenses, permissions, disclosures, and consents needed for content, data, products, and communications; and
• Comply with applicable law and third-party platform rules.

You may not use the services to violate law or rights; send unlawful or deceptive communications; distribute malware; bypass security; probe systems without authorization; interfere with other users; publish illegal, infringing, or abusive material; or create unreasonable infrastructure risk.

5. Ownership, content, and feedback

7. Third-party services and platform changes

Our work may depend on providers such as hosting, domain, payment, CRM, messaging, marketplace, fulfillment, analytics, AI, and advertising platforms. Their terms, policies, pricing, availability, review processes, and technical behavior are outside Leaptek's control. You authorize us to interact with selected providers as necessary for the agreed work and agree to comply with their terms.

Leaptek is not responsible for a third party's outage, data loss, account suspension, policy decision, price change, rejected listing, ranking change, or discontinued feature. We may need to adjust scope, timing, or fees if a provider materially changes an integration or requirement.

8. Suspension, cancellation, and termination

Cancellation terms, minimum commitments, notice periods, and refund eligibility are stated in the applicable order. Unless the order says otherwise, cancellation stops future recurring service at the end of the paid period and does not refund completed work, setup fees, usage, incurred costs, or fees already earned. You remain responsible for amounts accrued before termination.

We may suspend or terminate access for material breach, nonpayment, unlawful or abusive use, security risk, provider restrictions, or conduct that could harm customers or systems. Where practical, we will provide notice and a reasonable opportunity to cure a remediable breach.

Before hosted service ends, request an available export of customer-owned structured content and data. Export formats and migration assistance depend on the service; custom migration work may be billed. We may delete remaining service data after a reasonable transition and retention period.

9. Disclaimers

10. Limitation of liability and indemnification

11. General terms

These terms and applicable signed agreements form the agreement between the parties about their subject. Michigan law governs, without regard to conflict-of-law rules. Any dispute not subject to a different written dispute process will be brought in a court with jurisdiction in Kent County, Michigan, and each party consents to that venue. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. A waiver must be explicit and does not waive a later breach. You may not assign an agreement without our consent except as part of a permitted business succession; Leaptek may assign it in connection with a reorganization, financing, merger, or sale of the business.

We may update these website terms prospectively by posting a revised version and effective date. Material changes to an active paid service will be handled as required by the applicable agreement and law.